QUESTIONS

-HOW DO I ORDER A GARMENT?

Send an e-mail to sales@katjajohanssondesign.se

You can find more information under “How to order” in the menu.

-HOW DO I KNOW WHICH SIZE I SHOULD ORDER?

Order the size you usually have. But since every garment is made to order you can also let me know your measurements, or let me know if you for example want me to make the dress shorter/longer etc.

-HOW DO I PAY FOR MY GARMENT?

Via swish or invoice.

-AFTER MY ORDER, WHEN DO YOU START TO MAKE MY GARMENT?

Since every garment is specially made for every customer I start sewing after I’ve received your payment.

– HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

It takes 1-3 weeks depending on how many orders I have. You will get all the delivery information in your e-mail after you’ve placed your order.

– WHAT HAPPENS IF THE GARMENT I ORDERED IS TOO BIG OR TOO SMALL?

Let me know and I will adjust it for you.

– DO YOU TAKE SPECIAL ORDERS SUCH AS WEDDING DRESSES OR CUSTOM MADE DRESSES?

Yes! Send me an e-mail if you have any questions about this.